Not necessarily. Banks may not send an SMS for every refund, and notifications
can sometimes be delayed or not delivered.

Please check your bank statement/account transaction history, rather than
relying only on SMS notifications.

You can also check the Refund Details section in the Wizzride App.

If the App shows the refund as completed but you cannot find the credit in
your account statement, contact your bank first using the refund details. If
required, contact Wizzride support afterwards.