First of all, check your internet connectivity, then make sure you are using the correct mobile number and the latest version of the Wizzride App. Try reopening the App and checking My Wizzride Bookings again. If the issue continues, contact support with your Booking ID and payment details, if available.

Yes. Download the Wizzride App and login or signup using the same primary mobile number used for your website booking. Then go to: Menu My Wizzride Bookings

Your mobile number cannot currently be changed directly on an existing Wizzride account. To use a different mobile number, you will need to create a new account using the new number.