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Q. I had to pay extra cash to the driver for a detour. Can I get a GST bill or receipt?
Detour charges, where applicable, are collected directly by the driver for extra fuel etc. and are not collected by Wizzride. Therefore, Wizzride does not issue a GST bill for the detour amount. However, if you need documentation for office reimbursement or your records, you can contact customersupport@wizzride.com with your PNR and the detour amount paid.…
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Q. What happens if there is a landslide, road blockage or unexpected route disruption?
If the regular route is blocked or disrupted, the vehicle may take an alternative route or detour where possible. A nominal additional charge will apply for a detour, depending on the additional distance or route. The applicable amount will be confirmed to you by the Wizzride support Team. However, please note that in some situations,…